Questions, answered
The basics about Heya Hop, all in one place.
Heya Hop is a cozy 3D social game. Decorate a tiny room, style your avatar, settle into a town of neighbors and hop over to visit your friends.
Yes. Heya Hop is free to play, with optional purchases that are cosmetic only.
Heya Hop is free on iPhone, iPad and Android.
Every player has a short HOP code, like HOP-7K2QMX. Share your code or your room link and friends can find your room and visit.
Heya Hop is made for players 12 and up, and we are aiming for a 12+ age rating in the app stores.
No. Everything you can buy is cosmetic, there are no loot boxes or random draws, and contests can never be won with money.
You can report or block any room, note or player. Notes use preset stickers and short filtered text, and you can make your room friends-only.
In the app, open Settings > Account > Delete account. You can also email [email protected] from the address on your account. Our Delete your account page has the details.
Only what we need to run the game: your email if you add one, your display name, your room and avatar, purchase receipts, and crash and usage data. Our Privacy Policy explains it all.
Email [email protected] for help with the game, or [email protected] for press. We read every message.